Reference

Privacy Policy for your nextbet account

Your account records, wallet activity, cookie choices and support messages sit under this Privacy Policy, so you can see what we collect before you open an account with…

Account dataCookie choicesUPI contextSupport requests
nextbet Privacy Policy for your nextbet account
CONTACT PATHS

Three ways to reach privacy support

Privacy requests need the right route because account data can include wallet entries, device logs, identity-check records, and support chats.

Email privacy desk Write to our support email with the subject Privacy request. Include your registered mobile number, masked UPI ID if relevant, and the change you want so we can locate the correct account safely.
In-account help Use the help area after login when your question involves wallet history, cookie choices, or access records. Logged-in messages help us match your request to your account without asking for extra proof.
Security escalation If you think your account data has been exposed, contact us straight away. We may pause sensitive changes, verify your device, and confirm recent UPI, Paytm, or PhonePe activity before acting.
ACCOUNT CARE

Six controls behind your account data

We handle privacy work through practical checks, not vague promises. Collection is tied to account operation, security, wallet records, support, cookies, and legal duties.

Collection scope

We collect data for account creation, login, identity checks, wallet use, support, cookies, and security alerts.

Cookie controls

Cookie records tell us whether your session is active, what device is returning, and which settings you selected.

Wallet records

UPI, Paytm, PhonePe, and Google Pay entries are linked to the account that initiated them.

Account access

Password resets, device checks, IP signals, and session logs help us detect account misuse.

Retention periods

Different records follow different retention periods. Wallet and identity-check records may stay longer for audit or legal duties, while cookie…

Change requests

Ask for access, correction, deletion, or consent withdrawal through support.

Privacy Policy questions before you join

These answers explain how this Privacy Policy applies before and after you open an account. They cover what we collect, why wallet records matter, how cookies work, how long records may be kept, and how to contact us. If a request depends on local law, we will explain the position for your account and region in plain language. We keep the reply practical so you know the next step.

It covers data you give us during account creation, login, identity checks, wallet use, cookie selection, and support chats. It also covers technical records such as device type, IP address, and security events.

UPI, Paytm, PhonePe, and Google Pay records help us match deposits, withdrawal requests, refunds, and disputes to the correct account. We keep only the payment record needed for audit, support, and legal reasons.

Yes. Contact support with a Privacy request and enough account detail for verification. After we confirm it is you, we will share the data available under local law and explain any limits.

You can ask us to correct profile fields, contact details, or KYC records when they are wrong or outdated. We may need proof before changing data tied to payments, withdrawals, or identity checks.

Cookies help keep your session active, remember choices, and detect unusual login behaviour. You can manage browser settings, but some cookies are needed for account safety and wallet flow.

Retention depends on the record type. Support chats may be kept for dispute handling, wallet records for audit duties, and security logs for account protection, then removed or anonymised when no longer needed.

Limited data may go to payment processors, identity-check partners, hosting services, security tools, and advisers. Each transfer must support account operation, legal duties, fraud prevention, or a request you send us.